Yes, we do offer support when it comes to demand letters or letters of claim related to website accessibility. If a client receives such a letter, our team can:
Review the claim to understand the accessibility issues being mentioned.
Scan and audit the website to identify any actual barriers that could be triggering the complaint.
Provide a compliance report and recommend immediate actions to address the concerns.
Work with legal teams (if needed) to explain what fixes have been implemented or are in progress.
Offer documentation that shows ongoing efforts to make the site accessible, which is often helpful in resolving claims.
If you're currently dealing with a letter or want help preparing just in case, feel free to share the details or upload a copy — we’re always here to support you! 💼📩