Unlike other platforms that rely solely on AI, we understand the critical role of human judgment in ensuring optimal outcomes. We use AI as a tool that provides recommendations, enabling us to work more efficiently and improve web accessibility.
A good example of this is how our system handles images. While most companies solely utilize AI to identify and provide alternative text (alt text) for images, we use AI in a more advanced manner. Our technology determines whether the text provided by the AI is meaningful. If it's not, it alerts our team, which then manually adjusts or confirms the alt text. This level of human intervention ensures the accuracy and relevance of image descriptions.
Therefore, both our AI technology and manual involvement complement one another to provide a more comprehensive and reliable accessibility solution. Through continuous monitoring, we are not only fixing issues but also ensuring they don't reoccur, resulting in a smoother user experience for all.